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Privacy Policy & Data Security

Your data is important to us and it is safe.
We do not trade, sell, or share any of your customer information.  Period.
We may collect information from you, but only with your knowledge and consent.  We use this information to help deliver an amazing, memorable, tailored experience for you.
The information we receive, process and store could include your name, address, email, language and currency preferences, other contact information, plus any information directly related to properties or events which you have booked or for which you have registered an interest.

Account Information

To reserve a property or event, or to list a property with us, you are required to create an account with some basic information. You may create an account by using a third party application (e.g. Facebook or Google+), or provide the information directly to create an account.  We collect your IP address when you visit 1stop-experiences.com. Your IP address is the address used to connect your computer to the Internet. This information may be used by us to investigate unauthorized attempts to access, to alter or delete data, or for the spreading of viruses and other illegal intrusions to the website.

Transactions

We may collect and store information about a property or event reservation, or a property listing. We will not use, disclose or retain payment information (e.g. credit card numbers) except as required by law.
1stop-experiences.com uses the paypal payment gateway service to process credit card transactions.

Customer feedback and support

You may be asked to provide your personal information when filling out a form on our website, so that we can get in touch you in regards to your inquiry or service request.  We may also ask you optional questions about yourself and your group to make the experience more personalized and enjoyable.

Non-personal information

The 1stop-experiences.com website may automatically collect non-personally identifiable information when you visit our site.  This could include click-stream data, IP address, and information gained through the use of cookies.  All of this information is aggregated with other visitors so there is no connection to individuals or accounts. There is also data collected to allow for website analytics to help us design and continuously improve the customer experience on our website.

How do we protect your personal information?

1stop-experiences.com uses well-established technology to protect the security of your personal information.

Encryption

To protect your property or event reservation transactions, 1stop-experiences uses a 128-bit encryption, which is the strongest, most secure form of encryption. As such, you need to be using a browser that supports this level of encryption.

Firewalls

1stop-experiences.com uses firewalls to prevent unauthorized access to its website servers. The 1stop-experiences.com services are web-based, which means that all of your personal information is stored on our computers and viewed by you using an Internet browser.  By storing your data and messages on our web servers behind firewalls, your information is kept safe and secure from outside intrusions.

How we use cookies and web analysis tools

1stop-experiences.com uses “cookies” to personalize your experience and to help improve the website performance. A cookie is a string of information that a website stores on your computer, and which your Internet browser provides to the website each time you return. Cookies do not carry viruses or other damaging data. Generally, this is what they do:
Maintain information from page to page as you go through steps or processes.
Personalize the website experience by remembering your language and currency preferences.
Keep you logged in the next time you come back to the site.

Your consent

1stop-experiences will collect, use, or disclose your personal information only with your knowledge and consent, except where required by law. When you choose to provide us with your personal information you consent to the use of your personal information as identified in this Privacy Policy and as may be further identified at the time of collection.
You may choose not to provide us with your personal information. However, if you don’t, it’s going to pretty difficult to provide you an accommodation or event, and really difficult to personalize the experience!
As with everything, if you have any questions, feel free to contact us at your convenience.